The FMA’s Director of Regulation, Liam Mason, talked about the value of complaints, poor value products and the FMA/RBNZ life insurance culture and conduct review in a speech to the Insurance and Financial Services Ombudsman Conference on Thursday. You can read the full speech here.
Presentation by Rob Everett to the Institute of Directors, Wellington. Rob talks about the role of business leaders as culture carriers within their businesses, their industry sectors and within society. Read more here.