If your investment value falls, don’t panic. This is a normal part of investing and reacting by making changes when the value is low will often make things worse. Keep your end goal in mind. If your goal is mid-term to long-term, it’s likely you’ll have enough time for your investment to regain value.
You may want to get advice from a financial adviser.
You should contact your investment provider immediately if:
Whether you get any money back depends on the investment and the company’s financial status. For example, if you own shares in the company money will be paid to any creditors before you.
It's a good idea to get legal advice early on. If there’s been any misconduct or a breach of the law, you may be compensated.
Investment scams are often so professional, slick and believable that it is hard to tell them apart from genuine investment opportunities. Scammers often set up a fake business and website to trick people out of their money. If you think you’ve been scammed, make a complaint.
If you think an authorised financial adviser has given you bad advice, you have the right to make a complaint.