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  2. Helplines and offices

Helplines and offices

If you have a question, please check our FAQs first -  it may save you time.  

If you can't find the answer you're looking for, please use our online question form or email us at questions@fma.govt.nz or call us on one of the numbers listed below.

General enquiries: 0800 434 567

Complaints: 0800 434 566  

(Overseas callers please dial 00 64 3 962 2698.)

Our lines are open:

  • Monday to Thursday - 8:30am to 5:00pm 
  • Friday - 9:00am to 5:00pm.

Please note all calls are recorded.

Contact details

Auckland Office

Phone

Fax

(09) 300 0400 - overseas callers please dial 00 64 9 300 0400

(09) 300 0499 - overseas callers please dial 00 64 9 300 0499

Address

Financial Markets Authority Level 5 Ernst & Young Building 2 Takutai Square, Britomart Auckland New Zealand

Mail

Financial Markets Authority DX Box CX10033 PO Box 106 672 Auckland 1143 New Zealand

Courier

Financial Markets Authority Level 5 Ernst & Young Building Loading Bay 59 Tyler Street Britomart Auckland 1010 New Zealand

Wellington Office

Phone

Fax 

(04) 472 9830 - overseas callers please dial 00 64 4 472 9830

(04) 472 8076 - overseas callers please dial 00 64 4 472 8076

Address/Courier

Financial Markets Authority Level 2 1 Grey Street Wellington New Zealand

Mail

Financial Markets Authority PO Box 1179 Wellington 6140 New Zealand