Capable, confident and well-informed investors are an essential part of healthy financial markets. Part of our role is to help investors build this capability. Our focus is on positively influencing the behaviour of all New Zealand investors in the following areas
choosing and using investment products
complex investment products
awareness of high-risk ‘investments’
avoiding frauds and scams
getting help and advice.
We target investors through a mix of influencing industry and talking directly to investors.
We survey consumers to understand current issues and consumer perceptions. Some of these surveys are conducted jointly with other agencies.
We also test key resources with an online panel of consumers. Feedback helps us ensure we are clearly communicating the steps a capable investor should take when considering a specific product or activity. See our latest activity on the right hand side of the page.
Consumer advisory network
Our consumer advisory network helps us ensure consumer perspectives are considered and addressed in our investor capability strategy and initiatives, and in our broader regulatory activities.
Members include organisations that work with or represent the views of consumers. Investors are the consumers the FMA’s work most affects. However, because we regulate financial advisers, we also share information and seek feedback on issues that affect consumers of other financial products, such as insurance.
Current member organisations are
Banking Ombudsman Scheme
Consumer New Zealand
Financial Dispute Resolution
FSCL – Financial Services Complaints Limited
Insurance and Financial Services Ombudsman Scheme
National Building Financial Capability Charitable Trust