The code says an adviser must:
The code also covers the competence, knowledge and skills that advisers must show. Read more about how we regulate financial advice.
When providing advice, you should expect the adviser to:
To get the best advice tailored to your needs, an adviser may request information from you about your:
You should expect financial advice to be explained to you in plain language and advisers should be happy to answer your questions so you fully understand your options.
All advisers should outline the scope of service they’re providing, a record of your wishes, and explain how you will pay for the service.
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