All advisers must follow the new Code of Professional Conduct for Financial Advice Services, which includes provisions that all advisers treat clients fairly, act with integrity, and give financial advice that is suitable.
View the full Code of Professional Conduct for Financial Advice Services, on the Financial Advice Code website: the official site for the code of professional conduct for financial advice services which is maintained by the Code Committee, New Zealand's independent standard setter for financial advice.
When providing advice, you should expect the adviser to:
To get the best advice tailored to your needs, an adviser may request information from you about your:
You should expect financial advice to be explained to you in plain language and advisers should be happy to answer your questions so you fully understand your options.
All advisers should outline the scope of service they’re providing, a record of your wishes, and explain how you will pay for the service.
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