Include copies of all supporting documents, including scanned copies of signed director/senior manager declarations.
The subject line of the e-mail should be: ‘Personalised digital advice exemption – Application – [name of provider/group]’.
Your fee payment of $1,265 (incl. GST) must be paid at the time your application is made.
You can pay by electronic deposit or internet banking.
Payment can be made by applicants or law firms making applications on behalf of their clients.
How to pay
Electronic deposit or internet banking
Where bill pay is available please select ‘Financial Markets Authority - Other’
Otherwise, our bank details are:
Account name: Financial Markets Authority
Account number: 03-0584-0198005-000
To ensure we process your payment correctly please provide the following information:
Particulars: Payor’s name
Reference: Applicant’s name
Please note: payment by credit card is not available for this application process.
How long it takes
We would usually expect an application to be approved within one to three months. The timeframe depends on how well prepared your application is, whether all supporting documents have been provided, how long it takes to assess, and whether we need to come back to you for more information. It also depends on how many applications we are assessing at the same time.
Once approved, your name will be added to the list of approved providers included in Schedule 1 of the exemption.
You cannot provide the personalised digital advice service until you have been added to the list in Schedule 1. We will notify you when this has happened. This may take one to two weeks from the time your application is approved, to enable the amendment notice to be prepared and formally notified in the Gazette.